Designing for the Internet of Things
In the next five years, the Internet of Things will include over 30 Billion connected devices——almost four devices for each person on Earth. While many of these devices will be autonomous, connecting one machine to another, still many will be designed and developed for us humans.
So what should we consider when we design a connected device for a consumer, for a medical application, or for an enterprise application? The first consideration is that designing for the Internet of Things is more complex than traditional website design or industrial design, requiring a true multidisciplinary approach to the work.
Business designers are needed to set targets and establish the model for the how the device fits into a greater system, generating revenues for the company. The service designer puts the device within context of the underling service the customer or end-user expects.
The experience designer ties the user's journey from set-up to use, including the visual interface and desired feeling that a person should have when engaged with the sytem. The industrial design must embody and symbolize this desired experience, so the device a consumer holds, touches, and feels matches their psychological expectations.
The complexity of creating a successful device for the Internet of Things requires that each of these disciplines have balanced representation within the design process. As the process advances, listening to the voice of the user once concepts and prototypes are ready adds an invaluable contribution towards a positive result.
If your team is considering developing a device or service for the Internet of Things, talk with us. The DXY team will be able to help you through the complexities of creating a successful new platform.